Category Insights

Category decisions carry weight. 

A range reset, a shelf layout change, a retailer pitch. Each one has consequences that ripple through your sales figures for months.

Good category insights don’t just describe what’s happening; they tell you what to do next.

At Story Insights, our category management consulting work is built around one goal: giving your team the clarity to act with confidence.

Years Combined Experience
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APAC Markets Served
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Leading Brands Partnered
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    Talk to Our Team

    Free 30-minute strategy call, no obligation.

    Trusted by leading CPG & FMCG brands

    Coca-Cola Nestlé McDonald's Lactalis Carlton United Breweries Chobani Campari Dulux Edgewell FrieslandCampina

    What Category Managers Actually Need

    Data isn’t the problem. Most organisations have plenty of it.

    The real challenge is turning that data into a category strategy that holds up in a range review, lands in a retailer conversation, and drives measurable growth.

    As experienced category management consultants, we work directly with category managers, insights leads, and brand teams to cut through the complexity. No layers or juniors. Just senior consultants who’ve sat across the table from buyers and know what shifts the needle.

    Category Insights Grounded in Shopper Reality

    Strong category management services start with understanding how shoppers actually behave, not just what they say in a survey.

    Our category insights are built on a clear view of the consumer purchase journey. We look at where decisions are made, what triggers switching or kills conversion, and where you have room to grow.

    Working alongside our shopper marketing agency capabilities, we connect category strategy to real shopper behaviour at the shelf.

    That’s the difference between a recommendation that sounds right and one that actually works.

    Turning Category Data Into Commercial Direction

    A lot of category teams are sitting on more data than they know what to do with. Syndicated data, loyalty card data, scan data, survey data – the sources multiply, but clarity doesn’t always follow.

    Our role as category management consultants is to make sense of what you already have, identify what’s missing, and structure the whole picture into something your team can actually use.

    We’re data agnostic. That means we don’t push one methodology or one platform. We choose the approach that fits your specific category, whether that involves our retail analytics services, behavioural observation, purchase modelling, or structured category interviews with shoppers.

    The output is always the same: a clear commercial direction, not a 90-slide deck with no real substance.

    Where We Typically Help

    Our category management consulting supports teams when:

    A range review is approaching, and the numbers need a story

    Share is softening, and the cause isn’t clear

    A new product launch needs category-first validation
    Internal teams are misaligned on the category opportunity
    Retailer conversations need sharper, evidence-backed narratives

    If any of that sounds familiar, you’re in the right place.

    Why Story Insights?

    There are large research firms, broad-scope agencies, and pure data platforms. We’re none of those.

    Story Insights has a specialist approach.

    Our category management consultants bring 30+ years of hands-on FMCG experience each – and every client works directly with senior leaders, not account coordinators.

    We're also ex-management consultants, shaping how we work.

    Our outputs aren't decks full of findings; they're clear directions, prioritised by commercial impact, with a defined path forward. Our retail analytics services and brand tracking research capabilities sit behind every category engagement, so your recommendations are built on solid evidence, not instinct alone.

    Trusted by global brands including Coca-Cola, Nestlé and Lactalis, we understand the pressure category and insights teams operate under.

    We've helped FMCG consultant engagements across Asia-Pacific and Europe, which means we bring both a global perspective and local retail knowledge to every project.

    How We Work

    From brief to actionable clarity

    01

    Discovery & Brief

    We immerse in your category and business objectives before any research begins.

    02

    Research Design

    Bespoke methodology — quantitative, qualitative, or integrated calibrated to your questions.

    03

    Fieldwork & Analysis

    Data collection across APAC, benchmarked against IRI and Mintel intelligence.

    04

    Strategic Output

    Decision-ready recommendations built for retailer reviews and board sessions.

    Category Management Services Built for Action

    Every engagement is structured to deliver one thing: a clear next step.

    Our category management consultants look after:

    Category opportunity sizing
    Range and assortment optimisation
    Retailer sell-in support
    Shopper-led category narratives
    Channel and format strategy

    We measure success by what happens after the work, like actions taken, decisions made, and sales secured.

    The Cost of Getting Category Wrong

    It’s worth being direct about what’s at stake.

    Poor category strategy doesn’t just mean a missed opportunity. It means lost shelf space, weakened retailer relationships, declining market share, and internal teams that lose confidence in the insights function altogether.

    The brands that consistently win in their category are the ones that move fast, back their decisions with credible shopper evidence, and show up to retailer conversations with a clear point of view.

    That’s what good category management consulting enables. And it’s what we’ve been helping FMCG teams do for decades.

    Client Portfolio

    Trusted by category leaders

    Coca-Cola Nestlé McDonald's Lactalis Carlton United Breweries Edgewell Chobani FrieslandCampina Campari Bostik Carman's Dulux Paints CCEP Chen Foods

    12+ Markets Served

    Australia New Zealand Singapore Malaysia Philippines Indonesia Chobani Thailand Vietnam Taiwan Hong Kong China Europe

    Let's Talk

    If your category strategy needs sharper insights behind it, or you’re heading into a high-stakes retailer conversation, we should talk.

    Contact Story Insights today to find out how our category management services can support your next move.